We offer free and confidential counselling to ACU students who are experiencing mental health, personal, study or work-related issues.

As our student, you can make an appointment with our counselling service to reduce stress and get back on track.

Our counsellors are experienced and trained psychologists or social workers who deliver specialised programs in the areas of mental health, emotional wellbeing and enhancing mental resilience. And they are trained to help students to successfully complete their studies.

As our student, you’ll have access to six free counselling sessions per year. Each face-to-face session runs for 50 minutes and provides the opportunity to discuss any issues of concern in a supportive environment. There are also two 30 minute drop-in sessions on campus each day (excluding our Ballarat and Canberra campuses).

To make an appointment

Please note: Online and national students can book an appointment with a counsellor from any campus.Appointments with ACU counsellors can be made by current students through the Student Portal.

Visit Student Portal (login required)

ACU Mental Health Support Line

ACU Mental Health Support Line means students can get mental health support whenever they need.

ACU students can contact the Mental Health Support Line if they are:

  • feeling emotionally distressed
  • experiencing mental health issues
  • having thoughts of self-harm or other harm.

Call 1300 638 485 or text 0488 884 191.

Please read the Privacy Collection statements on the Student Portal before using the service

Self-help and wellbeing

We offer a range of workshops during the semester to help you manage life, work and study. And we cover a range of topics from stress management to staying focused.

We also offer a variety of self-help and wellbeing resources, many of which are interactive.

Parents and partners of ACU students

If you have concerns about a student’s safety, or there have been statements about self-harming or suicide, please seek help immediately. Seek assistance in any way you can, for example by calling  Lifeline, your local hospital or your local GP. If the situation is an emergency or life threatening, please dial Triple Zero (000).

Contact counselling

Do you have a situation you would like to discuss? Contact your local campus counselling service using the email addresses below, and you will receive a response within two working days.

If the situation is life-threatening or there is an imminent danger, please dial Triple Zero (000).

Email Ballarat Campus counselling service

Email Blacktown Campus counselling service

Email Brisbane Campus counselling service

Email Canberra Campus counselling service

Email Melbourne Campus counselling service

Email North Sydney Campus counselling service

Email Strathfield Campus counselling service

Have a question?

We're available 9am–5pm AEDT,
Monday to Friday

If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.

Live chat with us now

Chat to our team for real-time
answers to your questions.

Launch live chat

Visit our FAQs page

Find answers to some commonly
asked questions.

See our FAQs